AI Automation Consultant

Capstone

learner@local.soatmos.dev

Phases

0/8

Rubric

0%

Needs work

Matrix

15 unmet

Dossier

brief.md

# Capstone Brief

Brightside Home Services is a five-person home-service company that loses leads between web forms, voicemail, email, and field technician follow-up. The owner wants faster response, fewer duplicate records, and a clear weekly view of open opportunities.

Constraints:

- Budget is modest; the owner will approve a fixed setup fee plus maintenance only if payback is plausible within one quarter.
- Customer data includes names, phone numbers, addresses, job notes, and occasional photos.
- Staff can review ambiguous AI output once per business day, but not after hours.
- Existing tools are a basic CRM export, shared inbox, Google Calendar, and spreadsheets.

Required capstone artifacts:

- Discovery summary and workflow map.
- Opportunity ranking with conservative ROI.
- Architecture proposal with deterministic, AI-assisted, agentic, and human-owned steps.
- Security and data-handling checklist.
- Prototype plan and failure-test plan.
- Proposal, pricing, maintenance plan, and 90-day runway note.

Capstone Phases

Discovery

Map the client workflow, owners, exceptions, and automation fit.

not started

Opportunity Map

Prioritize the opportunity from evidence, risk, and buyer value.

not started

Architecture

Separate deterministic, AI-assisted, agentic, and human-review boundaries.

not started

Security Review

Capture secrets, PII, validation, rollback, and handoff controls.

not started

Prototype

Show the working slice and justify where agentic behavior belongs.

not started

Failure Test

Prove the failure path, logs, fallback, and recovery procedure.

not started

Proposal and Pricing

Price setup, maintenance, assumptions, exclusions, and repricing triggers.

not started

Runway Plan

Turn the simulated engagement into outreach, audit offers, and pilot criteria.

not started