ai-automation-consultant / Failure Lab
Brittle Agent Decision Fit
An agent is proposed for a stable rules problem that should stay deterministic.
Category
architecture
Difficulty
standard
Last Run
none
Incident Brief
Decide why the architecture choice is too brittle and expensive.
Broken State
A proposed agent reads structured lead fields and decides routing rules that are already documented as fixed.
Symptoms
- Routing output varies for the same input payload.
- Token spend grows with every routine lead even though rules rarely change.
Trace
routing.agent confidence=0.61 route=emergency same_payload previous_route=standard current_route=emergency