ai-automation-consultant / Failure Lab
Expired API Key
CRM enrichment suddenly fails after a credential rotation window.
Category
credentials
Difficulty
intro
Last Run
none
Incident Brief
Diagnose why the enrichment step stopped working and propose the smallest safe fix.
Broken State
The CRM node uses a stored API key that expired overnight after vendor rotation.
Symptoms
- Enrichment calls return 401 for every lead.
- Manual calls with the old key fail, while a newly issued key succeeds.
Trace
crm.enrich status=401 body=invalid_api_key credential.last_rotated=2026-07-14 credential.expires=2026-08-28