ai-automation-consultant / Failure Lab

Upstream 500 Without Circuit Breaker

A vendor outage floods retries and delays every workflow in the queue.

Category

reliability

Difficulty

standard

Last Run

none

Incident Brief

Diagnose the failure mode and propose a bounded recovery plan.

Broken State

The vendor API returns 500, and the workflow keeps immediate retries in the hot path.

Symptoms

  • Queue latency spikes for unrelated jobs.
  • Vendor status page shows elevated errors.

Trace

docs.extract status=500 error=upstream_unavailable
retry.count=24 retry.strategy=immediate

Diagnosis